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Proactive Customer Service
Proactive customer service is an important facet to a successful digital customer service strategy. Brands who “show up” for their customers aren’t merely in a reactive state, but rather appear at relevant moments to offer solutions, join the conversation and offer helpful advice to enrich their customers’ lives.


Customer Service via Instagram
Conversocial is a proud partner of Instagram and can help you navigate this new customer service channel for higher engagements and better proactive customer service.

Engaging the Mobile, Social Customer
With Conversocial you can pull in comments from Instagram posts and reply directly from our platform, keeping you focused on what matters—your audience. The new mobile-minded, social customer expects brands to be easily accessible on the channels of their choosing.
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Instagram’s engagement rate for brands is 58 times more per follower than Facebook
And 120 times more engagement per follower than Twitter
Top brands receive an average of 216 comments
50% of comments are posted in the first six hours, 75% posted in the first 48 hours
Tell me more about Instagram

Tell Me More
 conversocial-white-logo.png
CustomersBlogCareersContactPrivacy Policy
   
 Facebook Partner Instagram Partner Twitter Partner
Copyright © 2017 Conversocial™ is a registered trademark of Conversocial, Inc. All rights reserved. All logos used on this page are


+1(877) 220 7407 Instagram customer service help-line toll-free phone number

+1(877) 220 7407 Instagram customer service help-line toll-free phone number

Instagram is becoming one of the fastest growing, and best, social media channels for brands to engage with their customers. Monitor relevant geo-tags and hashtags your customers leave behind, show up when they least expect it and surprise and delight. Follow your customer’s # breadcrumb trail and join the conversation.

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Proactive Customer Service
Proactive customer service is an important facet to a successful digital customer service strategy. Brands who “show up” for their customers aren’t merely in a reactive state, but rather appear at relevant moments to offer solutions, join the conversation and offer helpful advice to enrich their customers’ lives.

Customer Service via Instagram
Conversocial is a proud partner of Instagram and can help you navigate this new customer service channel for higher engagements and better proactive customer service.

Engaging the Mobile, Social Customer
With Conversocial you can pull in comments from Instagram posts and reply directly from our platform, keeping you focused on what matters—your audience. The new mobile-minded, social customer expects brands to be easily accessible on the channels of their choosing.
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+1(877) 220 7407 Instagram customer service help-line toll-free phone number +1(877) 220 7407 Instagram customer service help-line toll-free phone number
Instagram’s engagement rate for brands is 58 times more per follower than Facebook
And 120 times more engagement per follower than Twitter
Top brands receive an average of 216 comments
50% of comments are posted in the first six hours, 75% posted in the first 48 hours
Tell me more about Instagram


Tell Me More
 conversocial-white-logo.png
CustomersBlogCareersContactPrivacy Policy
   
 Facebook Partner Instagram Partner Twitter Partner
Copyright © 2017 Conversocial™ is a registered trademark of Conversocial, Inc. All rights reserved. All logos used on this page are


+1(877) 220 7407 Instagram customer service help-line toll-free phone number 



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Instagram lets registered users upload photos or videos to the service. Users can apply various digital filters to their images, and add locations through geotags. They can add hashtags to their posts, linking the photos up to other content on Instagram featuring the same subject or overall topic. Users can connect their Instagram account to other social media profiles, enabling them to share photos to those profiles as well. Originally, a distinctive feature of Instagram was its confining of photos to a square; this was changed in August 2015, when an update started allowing users to upload media at full size. In June 2012, an "Explore" tab was introduced, showing users a variety of media, including popular photos and photos taken at nearby locations, trending tags and places, channels for recommended videos, and curated content. Support for videos was originally launched in June 2013, and had a 15-second maximum duration and limited quality, with Instagram later adding support for widescreen and longer videos. Private messaging, called Instagram Direct, was launched with basic photo-sharing functionality in December 2013, and has gradually received major updates incorporating more features, most notably text support and "disappearing" photos. In August 2016, Instagram introduced a "Stories" feature, letting users add photos to a story, with the content disappearing after 24 hours. Instagram added live-video functionality to Stories in November 2016, augmented reality stickers in April 2017, and face filters in May 2017.
On October 22, 2013, during the Nokia World event held in Abu Dhabi, Systrom confirmed the upcoming release of the official Instagram app for Windows Phone,[36] after pressure from Nokia and the public to develop an app for the platform.[37][38] The app was released as a beta version on November 21, 2013, and was lacking the ability to record and upload video, though an Instagram spokesperson stated that "We're not finished, and our team will continue developing the Windows Phone app to keep releasing features and bringing you the best Instagram possible".[39][40] In April 2016, Instagram upgraded the app to Windows 10 Mobile, adding support for video and direct messages,[41] followed by later updates in October 2016 that extended the app to Windows 10 personal computers and tablets.[42][43]


The Android app has received two major exclusive updates. The first, introduced in March 2014, cut the size of the app by half and added significant improvements to performance and responsiveness on a wide variety of Android devices.[44][45] The Verge wrote that the development team had tested the app on devices not for sale in the United States, particularly low-end models like Samsung Galaxy Y, in an effort to improve the app for its userbase located outside the U.S. Engineering manager Philip McAllister told The Verge that "More than 60 percent of our users are outside the US, and Android covers roughly half of total Instagram users".[46] The second update, introduced in April 2017, added an offline mode, in which content previously loaded in the news feed is available without an Internet connection, and users can comment, like, save media, and unfollow users, all of which will take effect once the user goes back online. At the time of the announcement, it was reported that 80% of Instagram's 600 million users are located outside the U.S., and while the aforementioned functionality was live at announcement, Instagram also announced its intention to make more features available offline "in the following months", and that they were "exploring an iOS version".[47][48][49]

Since the app's launch it had used the Foursquare API technology to provide named location tagging. In March 2014, Instagram started testing switching the technology to using Facebook Places.[50][51]

Announced in March 2016 and taking place in June, Instagram switched from a strictly chronological oldest-to-newest news feed to a new, algorithm-based feed. The change received "widespread outcry" following Instagram's March announcement, but Instagram stated that the feature would help users discover lost posts, writing that "You may be surprised to learn that people miss on average 70 percent of their feeds. As Instagram has grown, it's become harder to keep up with all the photos and videos people share. This means you often don't see the posts you might care about the most. To improve your experience, your feed will soon be ordered to show the moments we believe you will care about the most."[52][53][54]

On May 11, 2016, Instagram revamped its design, adding a black-and-white theme for the app and a more abstract, "modern" and colorful icon.[55][56][57] Rumors of a redesign first started circulating in April, when The Verge received a screenshot from a tipster, but at the time, an Instagram spokesperson simply told the publication that "This is a design test only".[58]

Features and tools

An original photograph (left) is automatically cropped to a square by Instagram, and has a filter added at the selection of the user (right)
Users can upload photographs and short videos, follow other users' feeds,[59] and geotag images with the name of a location.[60] Users can connect their Instagram account to other social networking sites, enabling them to share uploaded photos to those sites.[61] In January 2011, Instagram introduced hashtags to help users discover both photos and each other.[62][63] Instagram encourages users to make tags both specific and relevant, rather than tagging generic words like "photo", to make photographs stand out and to attract like-minded Instagram users.[64] In September 2011, a new version of the app included new and live filters, instant tilt–shift, high-resolution photographs, optional borders, one-click rotation, and an updated icon.[65][66] In August 2015, Instagram started allowing users to upload full-size landscape and portrait photos and videos onto the service, dropping the previous requirement of a square frame.[67][68][69] In September 2016, Instagram removed Photo Maps, which previously allowed users to see a map of their geotagged photos. An Instagram spokesperson stated that "Photo Map was not widely used, so we've decided to remove the feature and focus on other priorities".[70][71] In December 2016, Instagram introduced a feature letting users save photos for later viewing. Bookmarked posts get added to a private page in the app.[72][73] The feature was updated in April 2017 to let users organize saved posts into different collections.[74][75] In February 2017, Instagram announced that users would be able to upload up to ten pictures or videos to one post, with the content appearing as a swipeable carousel.[76][77] In May 2017, Instagram updated its mobile website to allow users to upload photos, and to add a "lightweight" version of the Explore tab.[78][79] Later in May, Instagram added an "Archive" feature, letting users hide posts in a private storage area, out of visibility for the public and other users. The move was seen as a way to prevent users from deleting photos that don't garner a desired amount of "likes" or are deemed boring, but also as a way to limit the "emergent behavior" of deleting photos, which deprives the service of content.[80][81]

Explore
In June 2012, Instagram introduced "Explore", a tab inside the app that displays popular photos, photos taken at nearby locations, and search.[82] The tab was updated in June 2015 to feature trending tags and places, curated content, and the ability to search for locations.[83] In April 2016, Instagram added a "Videos You Might Like" channel to the tab,[84][85] followed by an "Events" channel in August, featuring videos from concerts, sports games, and other live events,[86][87] followed by the addition of Instagram Stories in October.[88][89] The tab was later expanded again in November 2016 after Instagram Live launched to display an algorithmically-curated page of the "best" Instagram Live videos currently airing.[90] In May 2017, Instagram once again updated the Explore tab to promote public Stories content from nearby places.[91]
Instagram lets registered users upload photos or videos to the service. Users can apply various digital filters to their images, and add locations through geotags. They can add hashtags to their posts, linking the photos up to other content on Instagram featuring the same subject or overall topic. Users can connect their Instagram account to other social media profiles, enabling them to share photos to those profiles as well. Originally, a distinctive feature of Instagram was its confining of photos to a square; this was changed in August 2015, when an update started allowing users to upload media at full size. In June 2012, an "Explore" tab was introduced, showing users a variety of media, including popular photos and photos taken at nearby locations, trending tags and places, channels for recommended videos, and curated content. Support for videos was originally launched in June 2013, and had a 15-second maximum duration and limited quality, with Instagram later adding support for widescreen and longer videos. Private messaging, called Instagram Direct, was launched with basic photo-sharing functionality in December 2013, and has gradually received major updates incorporating more features, most notably text support and "disappearing" photos. In August 2016, Instagram introduced a "Stories" feature, letting users add photos to a story, with the content disappearing after 24 hours. Instagram added live-video functionality to Stories in November 2016, augmented reality stickers in April 2017, and face filters in May 2017.
Instagram began development in San Francisco, when Kevin Systrom and Mike Krieger chose to focus their multi-featured HTML5 check-in project, Burbn, on mobile photography. As Krieger reasoned, Burbn became too similar to Foursquare, and both realized that it had gone too far. Burbn was then pivoted to become more focused on photo-sharing.[7][8] The word Instagram is a portmanteau of instant camera and telegram.[8]
On March 5, 2010, Systrom closed a $500,000 seed funding round with Baseline Ventures and Andreessen Horowitz while working on Burbn.[9] Josh Riedel joined the company in October as Community Manager,[10] Shayne Sweeney joined in November as an engineer,[10] and Jessica Zollman joined as a Community Evangelist in August 2011.[10][11]
On October 6, 2010, the Instagram iOS app was officially released through the App Store.[12][13]

In February 2011, it was reported that Instagram had raised $7 million in Series A funding from a variety of investors, including Benchmark Capital, Jack Dorsey, Chris Sacca (through Capital fund), and Adam D'Angelo.[14] The deal valued Instagram at around $20 million.[15]
On April 3, 2012, Instagram was released for Android phones,[16][17] and it was downloaded more than one million times in less than one day.[18]
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Instagram is a mobile, desktop, and internet-based photo-sharing application and service that allows users to share pictures and videos either publicly or privately. It was created by Kevin Systrom and Mike Krieger, and launched in October 2010 as a free mobile app exclusively for the iOS operating system. A version for Android devices was released two years later, in April 2012, followed by a feature-limited website interface in November 2012, and apps for Windows 10 Mobile and Windows 10 in April 2016 and October 2016 respectively.

Instagram lets registered users upload photos or videos to the service. Users can apply various digital filters to their images, and add locations through geotags. They can add hashtags to their posts, linking the photos up to other content on Instagram featuring the same subject or overall topic. Users can connect their Instagram account to other social media profiles, enabling them to share photos to those profiles as well. Originally, a distinctive feature of Instagram was its confining of photos to a square; this was changed in August 2015, when an update started allowing users to upload media at full size. In June 2012, an "Explore" tab was introduced, showing users a variety of media, including popular photos and photos taken at nearby locations, trending tags and places, channels for recommended videos, and curated content. Support for videos was originally launched in June 2013, and had a 15-second maximum duration and limited quality, with Instagram later adding support for widescreen and longer videos. Private messaging, called Instagram Direct, was launched with basic photo-sharing functionality in December 2013, and has gradually received major updates incorporating more features, most notably text support and "disappearing" photos. In August 2016, Instagram introduced a "Stories" feature, letting users add photos to a story, with the content disappearing after 24 hours. Instagram added live-video functionality to Stories in November 2016, augmented reality stickers in April 2017, and face filters in May 2017.

After its launch in 2010, Instagram rapidly gained popularity, with one million registered users in two months, 10 million in a year, and ultimately 700 million as of April 2017. Its users have uploaded over 40 billion photos to the service as of October 2015. As of April 2017, the Instagram Stories functionality has over 200 million active users, while Instagram Direct has 375 million active users. Instagram was acquired by Facebook in April 2012 for approximately US$1 billion in cash and stock. The popularity of Instagram has sparked an engaging community, including dedicated "trends", in which users post specific types of photos on specific days of the week with a hashtag representing a common theme. Instagram has received positive reviews for its iOS app, and it has been named "one of the most influential social networks in the world". However, the company has been the subject of criticism on several issues, most notably incidents of drug sales on the platform, allegations of censorship towards women, and a May 2017 survey in the United Kingdom concluding that the service was bad for young mental health.
Instagram began development in San Francisco, when Kevin Systrom and Mike Krieger chose to focus their multi-featured HTML5 check-in project, Burbn, on mobile photography. As Krieger reasoned, Burbn became too similar to Foursquare, and both realized that it had gone too far. Burbn was then pivoted to become more focused on photo-sharing.[7][8] The word Instagram is a portmanteau of instant camera and telegram.[8]

On March 5, 2010, Systrom closed a $500,000 seed funding round with Baseline Ventures and Andreessen Horowitz while working on Burbn.[9] Josh Riedel joined the company in October as Community Manager,[10] Shayne Sweeney joined in November as an engineer,[10] and Jessica Zollman joined as a Community Evangelist in August 2011.[10][11]

On October 6, 2010, the Instagram iOS app was officially released through the App Store.[12][13]

In February 2011, it was reported that Instagram had raised $7 million in Series A funding from a variety of investors, including Benchmark Capital, Jack Dorsey, Chris Sacca (through Capital fund), and Adam D'Angelo.[14] The deal valued Instagram at around $20 million.[15]

On April 3, 2012, Instagram was released for Android phones,[16][17] and it was downloaded more than one million times in less than one day.[18]

In March 2012, The Wall Street Journal reported that Instagram was raising a new round of financing that would value the company at $500 million,[19] details that were confirmed the following month, when Instagram raised $50 million from venture capitalists with a $500 million valuation.[20] The same month, Facebook bought Instagram for $1 billion in cash and stock,[21][22][23] with a plan to keep the company independently managed.[24][25][26] Britain's Office of Fair Trading approved the deal on August 14, 2012,[27] and on August 22, 2012, the Federal Trade Commission in the U.S. closed its investigation, allowing the deal to proceed.[28] On September 6, 2012, the deal between Instagram and Facebook was officially closed.[29]

The deal, which was made just prior to Facebook's scheduled IPO, cost about a quarter of Facebook's cash-on-hand, according to figures documented at the end of 2011.[26] The deal was for a company characterized as having "lots of buzz but no business model", and the price was contrasted with the $35 million Yahoo! paid for Flickr in 2005.[26] Mark Zuckerberg noted that Facebook was "committed to building and growing Instagram independently", in contrast to its past practices.[26] According to Wired, the deal netted Systrom $400 million based on his ownership stake in the business.[30] The exact purchase price was $300 million in cash and 23 million shares of stock.[31]

In November 2012, Instagram launched website profiles, allowing anyone to see users' feeds from their web browsers. However, the website interface was limited in functionality, with notable omissions including the lack of a search bar, a news feed, and the ability to upload photos.[32] In February 2013, the website was updated to offer a news feed,[33] and in June 2015, the website was redesigned to offer bigger photos.[34][35]

On October 22, 2013, during the Nokia World event held in Abu Dhabi, Systrom confirmed the upcoming release of the official Instagram app for Windows Phone,[36] after pressure from Nokia and the public to develop an app for the platform.[37][38] The app was released as a beta version on November 21, 2013, and was lacking the ability to record and upload video, though an Instagram spokesperson stated that "We're not finished, and our team will continue developing the Windows Phone app to keep releasing features and bringing you the best Instagram possible".[39][40] In April 2016, Instagram upgraded the app to Windows 10 Mobile, adding support for video and direct messages,[41] followed by later updates in October 2016 that extended the app to Windows 10 personal computers and tablets.[42][43]

The Android app has received two major exclusive updates. The first, introduced in March 2014, cut the size of the app by half and added significant improvements to performance and responsiveness on a wide variety of Android devices.[44][45] The Verge wrote that the development team had tested the app on devices not for sale in the United States, particularly low-end models like Samsung Galaxy Y, in an effort to improve the app for its userbase located outside the U.S. Engineering manager Philip McAllister told The Verge that "More than 60 percent of our users are outside the US, and Android covers roughly half of total Instagram users".[46] The second update, introduced in April 2017, added an offline mode, in which content previously loaded in the news feed is available without an Internet connection, and users can comment, like, save media, and unfollow users, all of which will take effect once the user goes back online. At the time of the announcement, it was reported that 80% of Instagram's 600 million users are located outside the U.S., and while the aforementioned functionality was live at announcement, Instagram also announced its intention to make more features available offline "in the following months", and that they were "exploring an iOS version".[47][48][49]

Since the app's launch it had used the Foursquare API technology to provide named location tagging. In March 2014, Instagram started testing switching the technology to using Facebook Places.[50][51]

Announced in March 2016 and taking place in June, Instagram switched from a strictly chronological oldest-to-newest news feed to a new, algorithm-based feed. The change received "widespread outcry" following Instagram's March announcement, but Instagram stated that the feature would help users discover lost posts, writing that "You may be surprised to learn that people miss on average 70 percent of their feeds. As Instagram has grown, it’s become harder to keep up with all the photos and videos people share. This means you often don’t see the posts you might care about the most. To improve your experience, your feed will soon be ordered to show the moments we believe you will care about the most."[52][53][54]

On May 11, 2016, Instagram revamped its design, adding a black-and-white theme for the app and a more abstract, "modern" and colorful icon.[55][56][57] Rumors of a redesign first started circulating in April, when The Verge received a screenshot from a tipster, but at the time, an Instagram spokesperson simply told the publication that "This is a design test only

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Instagram is a mobile, desktop, and internet-based photo-sharing application and service that allows users to share pictures and videos either publicly or privately. It was created by Kevin Systrom and Mike Krieger, and launched in October 2010 as a free mobile app exclusively for the iOS operating system. A version for Android devices was released two years later, in April 2012, followed by a feature-limited website interface in November 2012, and apps for Windows 10 Mobile and Windows 10 in April 2016 and October 2016 respectively.
Instagram lets registered users upload photos or videos to the service. Users can apply various digital filters to their images, and add locations through geotags. They can add hashtags to their posts, linking the photos up to other content on Instagram featuring the same subject or overall topic. Users can connect their Instagram account to other social media profiles, enabling them to share photos to those profiles as well. Originally, a distinctive feature of Instagram was its confining of photos to a square; this was changed in August 2015, when an update started allowing users to upload media at full size. In June 2012, an "Explore" tab was introduced in the mobile apps, showing users a variety of media, including (but not limited to) popular photos and photos taken at nearby locations, trending tags and places, channels for recommended videos, and curated content. Support for videos was originally launched in June 2013, and had a 15-second maximum duration and limited quality, with Instagram later adding support for widescreen and longer videos. Private messaging, called Instagram Direct, was launched with basic photo-sharing functionality in December 2013, and has gradually received major updates incorporating more features. Updates include easier private sharing from the news feed, threaded conversations, sharing locations and hashtag pages, increased support for text and emoji, and the ability to make photos "disappear" after being viewed by the recipient. In August 2016, Instagram introduced a "Stories" feature, letting users add photos to a story, with the content disappearing after 24 hours. Instagram added live-video functionality to Stories in November 2016, and augmented reality stickers in April 2017.

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Instagram began development in San Francisco, when Kevin Systrom and Mike Krieger chose to focus their multi-featured HTML5 check-in project, Burbn, on mobile photography. As Krieger reasoned, Burbn became too similar to Foursquare, and both realized that it had gone too far. Burbn was then pivoted to become more focused on photo-sharing.
[7]
[8]
The word Instagram is a portmanteau of instant camera and telegram.
[8]
On March 5, 2010, Systrom closed a $500,000 seed funding round with Baseline Ventures and Andreessen Horowitz while working on Burbn.
[9]
Josh Riedel joined the company in October as Community Manager,
[10]
Shayne Sweeney joined in November as an engineer,
[10]
and Jessica Zollman joined as a Community Evangelist in August 2011.
[10]
[11]
On October 6, 2010, the Instagram iOS app was officially released through the App Store.
[12]
[13]
In February 2011, it was reported that Instagram had raised $7 million in Series A funding from a variety of investors, including Benchmark Capital, Jack Dorsey, Chris Sacca (through Capital fund), and Adam D'Angelo.
[14]
The deal valued Instagram at around $20 million.
[15]
On April 3, 2012, Instagram was released for Android phones,
[16]
[17]
and it was downloaded more than one million times in less than one day.
[18]
In March 2012, The Wall Street Journal reported that Instagram was raising a new round of financing that would value the company at $500 million,
[19]
details that were confirmed the following month, when Instagram raised $50 million from venture capitalists with a $500 million valuation.
[20]
The same month, Facebook bought Instagram for $1 billion in cash and stock,
[21]
[22]
[23]
with a plan to keep the company independently managed.
[24]
[25]
[26]
Britain's Office of Fair Trading approved the deal on August 14, 2012,
[27]
and on August 22, 2012, the Federal Trade Commission in the U.S. closed its investigation, allowing the deal to proceed.
[28]
On September 6, 2012, the deal between Instagram and Facebook was officially closed.
[29]

instagram customer service phone number +1 877 22O 74O7
instagram customer service phone number +1 877 22O 74O7
instagram customer service phone number +1 877 22O 74O7
instagram customer service phone number +1 877 22O 74O7
The deal, which was made just prior to Facebook's scheduled IPO, cost about a quarter of Facebook's cash-on-hand, according to figures documented at the end of 2011.
[26]
The deal was for a company characterized as having "lots of buzz but no business model", and the price was contrasted with the $35 million Yahoo! paid for Flickr in 2005.
[26]
Mark Zuckerberg noted that Facebook was "committed to building and growing Instagram independently", in contrast to its past practices.
[26]
According to Wired, the deal netted Systrom $400 million based on his ownership stake in the business.
[30]
The exact purchase price was $300 million in cash and 23 million shares of stock.
[31]
In November 2012, Instagram launched website profiles, allowing anyone to see users' feeds from their web browsers. However, the website interface was limited in functionality, with notable omissions including the lack of a search bar, a news feed, and the ability to upload photos.
[32]
In February 2013, the website was updated to offer a news feed,
[33]
and in June 2015, the website was redesigned to offer bigger photos.
[34]
[35]
On October 22, 2013, during the Nokia World event held in Abu Dhabi, Systrom confirmed the upcoming release of the official Instagram app for Windows Phone,
[36]
after pressure from Nokia and the public to develop an app for the platform.
[37]
[38]
The app was released as a beta version on November 21, 2013, and was lacking the ability to record and upload video, though an Instagram spokesperson stated that "We're not finished, and our team will continue developing the Windows Phone app to keep releasing features and bringing you the best Instagram possible".
[39]
[40]
In April 2016, Instagram upgraded the app to Windows 10 Mobile, adding support for video and direct messages,
[41]
followed by later updates in October 2016 that extended the app to Windows 10 personal computers and tablets.
[42]
[43]
The Android app has received two major exclusive updates. The first, introduced in March 2014, cut the size of the app by half and added significant improvements to performance and responsiveness on a wide variety of Android devices.
[44] announcement, I

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Instagram is a mobile, desktop, and internet-based photo-sharingapplication and service that allows users to share pictures and videos either publicly or privately. It was created by Kevin Systrom and Mike Krieger, and launched in October 2010 as a free mobile app exclusively for the iOS operating system. A version for Android devices was released two years later, in April 2012, followed by a feature-limited website interface in November 2012, and apps for Windows 10 Mobile and Windows 10 in April 2016 and October 2016 respectively.Instagram lets registered users upload photos or videos to the service. Users can apply various digital filters to their images, and add locations through geotags. They can add hashtags to their posts, linking the photos up to other content on Instagram featuring the same subject or overall topic. Users can connect their Instagram account to other social media profiles, enabling them to share photos to those profiles as well. Originally, a distinctive feature of Instagram was its confining of photos to a square; this was changed in August 2015, when an update started allowing users to upload media at full size. In June 2012, an "Explore" tab was introduced in the mobile apps, showing users a variety of media, including (but not limited to) popular photos and photos taken at nearby locations, trending tags and places, channels for recommended videos, and curated content. Support for videos was originally launched in June 2013, and had a 15-second maximum duration and limited quality, with Instagram later adding support for widescreen and longer videos. Private messaging, called Instagram Direct, was launched with basic photo-sharing functionality in December 2013, and has gradually received major updates incorporating more features, including easier private sharing from the news feed, threaded conversations, sharing locations and hashtag pages, increased support for text and emoji, and the ability to make photos "disappear" after being viewed by the recipient. In August 2016, Instagram introduced a "Stories" feature, letting users add photos to a story, with the content disappearing after 24 hours. Instagram added live-video functionality to Stories in November 2016, and augmented reality stickers in April 2017.
Customer Service phone number +1 877 22O 74O7Customer Service phone number +1 877 22O 74O7Customer Service phone number +1 877 22O 74O7Customer Service phone number +1 877 22O 74O7
Instagram began development in San Francisco, when Kevin Systrom and Mike Krieger chose to focus their multi-featured HTML5 check-in project, Burbn, on mobile photography. As Krieger reasoned, Burbn became too similar to Foursquare, and both realized that it had gone too far. Burbn was then pivoted to become more focused on photo-sharing.[7][8]The word Instagram is a portmanteau of instant camera and telegram.[8]On March 5, 2010, Systrom closed a $500,000 seed funding round with Baseline Ventures and Andreessen Horowitz while working on Burbn.[9]Josh Riedel joined the company in October as Community Manager,[10]Shayne Sweeney joined in November as an engineer,[10]and Jessica Zollman joined as a Community Evangelist in August 2011.[10][11]On October 6, 2010, the Instagram iOS app was officially released through the App Store.[12][13]In February 2011, it was reported that Instagram had raised $7 million in Series Afunding from a variety of investors, including Benchmark Capital, Jack Dorsey, Chris Sacca (through Capital fund), and Adam D'Angelo.[14]The deal valued Instagram at around $20 million.[15]On April 3, 2012, Instagram was released for Android phones,[16][17]and it was downloaded more than one million times in less than one day.[18]In March 2012, The Wall Street Journal reported that Instagram was raising a new round of financing that would value the company at $500 million,[19]details that were confirmed the following month, when Instagram raised $50 million from venture capitalists with a $500 million valuation.[20]The same month, Facebook bought Instagram for $1 billion in cash and stock,[21][22][23]with a plan to keep the company independently managed.[24][25][26]Britain's Office of Fair Trading approved the deal on August 14, 2012,[27]and on August 22, 2012, the Federal Trade Commission in the U.S. closed its investigation, allowing the deal to proceed.[28]On September 6, 2012, the deal between Instagram and Facebook was officially closed.[29]The deal, which was made just prior to Facebook's scheduled IPO, cost about a quarter of Facebook's cash-on-hand, according to figures documented at the end of 2011.[26]The deal was for a company characterized as having "lots of buzz but no business model", and the price was contrasted with the $35 million Yahoo! paid for Flickrin 2005.[26]Mark Zuckerberg noted that Facebook was "committed to building and growing Instagram independently", in contrast to its past practices.[26]According to Wired, the deal netted Systrom $400 million based on his ownership stake in the business.[30]The exact purchase price was $300 million in cash and 23 million shares of stock.[31]In November 2012, Instagram launched website profiles, allowing anyone to see users' feeds from their web browsers. However, the website interface was limited in functionality, with notable omissions including the lack of a search bar, a news feed, and the ability to upload photos.[32]In February 2013, the website was updated to offer a news feed,[33]and in June 2015, the website was redesigned to offer bigger photos.[34][35]On October 22, 2013, during the Nokia World event held in Abu Dhabi, Systrom confirmed the upcoming release of the official Instagram app for Windows Phone,[36]after pressure from Nokia and the public to develop an app for the platform.[37][38]The app was released as a beta version on November 21, 2013, and was lacking the ability to record and upload video, though an Instagram spokesperson stated that "We're not finished, and our team will continue developing the Windows Phone app to keep releasing features and bringing you the best Instagram possible".[39][40]In April 2016, Instagram upgraded the app to Windows 10 Mobile, adding support for video and direct messages,[41]followed by later updates in October 2016 that extended the app to Windows 10personal computers and tablets.[42][43]The Android app has received two major exclusive updates. The first, introduced in March 2014, cut the size of the app by half and added significant improvements to performance and responsiveness on a wide variety of Android devices.[44][45]The Verge wrote that the development team had tested the app on devices not for sale in the United States, particularly low-end models like Samsung Galaxy Y, in an effort to improve the app for its userbase located outside the U.S. Engineering manager Philip McAllister told The Verge that "More than 60 percent of our users are outside the US, and Android covers roughly half of total Instagram users".[46]The second update, introduced in April 2017, added an offline mode, in which content previously loaded in the news feed is available without an Internet connection, and users can comment, like, save media, and unfollow users, all of which will take effect once the user goes back online. At the time of the announcement, it was reported that 80% of Instagram's 600 million users are located outside the U.S., and while the aforementioned functionality was live at announcement, Instagram also announced its intention to make more features available offline "in the following months", and that they were "exploring an iOS version".[47][48][49]Since the app's launch it had used the Foursquare API technology to provide named location tagging. In March 2014, Instagram started testing switching the technology to using Facebook Places.[50][51]
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Instagram is a mobile, desktop, and internet-based photo-sharingapplication and service that allows users to share pictures and videos either publicly or privately. It was created by Kevin Systrom and Mike Krieger, and launched in October 2010 as a free mobile app exclusively for the iOS operating system. A version for Android devices was released two years later, in April 2012, followed by a feature-limited website interface in November 2012, and apps for Windows 10 Mobile and Windows 10 in April 2016 and October 2016 respectively.
Instagram lets registered users upload photos or videos to the service. Users can apply various digital filters to their images, and add locations through geotags. They can add hashtags to their posts, linking the photos up to other content on Instagram featuring the same subject or overall topic. Users can connect their Instagram account to other social media profiles, enabling them to share photos to those profiles as well. Originally, a distinctive feature of Instagram was its confining of photos to a square; this was changed in August 2015, when an update started allowing users to upload media at full size. In June 2012, an "Explore" tab was introduced in the mobile apps, showing users a variety of media, including (but not limited to) popular photos and photos taken at nearby locations, trending tags and places, channels for recommended videos, and curated content. Support for videos was originally launched in June 2013, and had a 15-second maximum duration and limited quality, with Instagram later adding support for widescreen and longer videos. Private messaging, called Instagram Direct, was launched with basic photo-sharing functionality in December 2013, and has gradually received major updates incorporating more features, including easier private sharing from the news feed, threaded conversations, sharing locations and hashtag pages, increased support for text and emoji, and the ability to make photos "disappear" after being viewed by the recipient. In August 2016, Instagram introduced a "Stories" feature, letting users add photos to a story, with the content disappearing after 24 hours. Instagram added live-video functionality to Stories in November 2016, and augmented reality stickers in April 2017.

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Instagram began development in San Francisco, when Kevin Systrom and Mike Krieger chose to focus their multi-featured HTML5 check-in project, Burbn, on mobile photography. As Krieger reasoned, Burbn became too similar to Foursquare, and both realized that it had gone too far. Burbn was then pivoted to become more focused on photo-sharing.
[7]
[8]
The word Instagram is a portmanteau of instant camera and telegram.
[8]
On March 5, 2010, Systrom closed a $500,000 seed funding round with Baseline Ventures and Andreessen Horowitz while working on Burbn.
[9]
Josh Riedel joined the company in October as Community Manager,
[10]
Shayne Sweeney joined in November as an engineer,
[10]
and Jessica Zollman joined as a Community Evangelist in August 2011.
[10]
[11]
On October 6, 2010, the Instagram iOS app was officially released through the App Store.
[12]
[13]
In February 2011, it was reported that Instagram had raised $7 million in Series Afunding from a variety of investors, including Benchmark Capital, Jack Dorsey, Chris Sacca (through Capital fund), and Adam D'Angelo.
[14]
The deal valued Instagram at around $20 million.
[15]
On April 3, 2012, Instagram was released for Android phones,
[16]
[17]
and it was downloaded more than one million times in less than one day.
[18]
In March 2012, The Wall Street Journal reported that Instagram was raising a new round of financing that would value the company at $500 million,
[19]
details that were confirmed the following month, when Instagram raised $50 million from venture capitalists with a $500 million valuation.
[20]
The same month, Facebook bought Instagram for $1 billion in cash and stock,
[21]
[22]
[23]
with a plan to keep the company independently managed.
[24]
[25]
[26]
Britain's Office of Fair Trading approved the deal on August 14, 2012,
[27]
and on August 22, 2012, the Federal Trade Commission in the U.S. closed its investigation, allowing the deal to proceed.
[28]
On September 6, 2012, the deal between Instagram and Facebook was officially closed.
[29]
The deal, which was made just prior to Facebook's scheduled IPO, cost about a quarter of Facebook's cash-on-hand, according to figures documented at the end of 2011.
[26]
The deal was for a company characterized as having "lots of buzz but no business model", and the price was contrasted with the $35 million Yahoo! paid for Flickrin 2005.
[26]
Mark Zuckerberg noted that Facebook was "committed to building and growing Instagram independently", in contrast to its past practices.
[26]
According to Wired, the deal netted Systrom $400 million based on his ownership stake in the business.
[30]
The exact purchase price was $300 million in cash and 23 million shares of stock.
[31]
In November 2012, Instagram launched website profiles, allowing anyone to see users' feeds from their web browsers. However, the website interface was limited in functionality, with notable omissions including the lack of a search bar, a news feed, and the ability to upload photos.
[32]
In February 2013, the website was updated to offer a news feed,
[33]
and in June 2015, the website was redesigned to offer bigger photos.
[34]
[35]
On October 22, 2013, during the Nokia World event held in Abu Dhabi, Systrom confirmed the upcoming release of the official Instagram app for Windows Phone,
[36]
after pressure from Nokia and the public to develop an app for the platform.
[37]
[38]
The app was released as a beta version on November 21, 2013, and was lacking the ability to record and upload video, though an Instagram spokesperson stated that "We're not finished, and our team will continue developing the Windows Phone app to keep releasing features and bringing you the best Instagram possible".
[39]
[40]
In April 2016, Instagram upgraded the app to Windows 10 Mobile, adding support for video and direct messages,
[41]
followed by later updates in October 2016 that extended the app to Windows 10personal computers and tablets.
[42]
[43]
The Android app has received two major exclusive updates. The first, introduced in March 2014, cut the size of the app by half and added significant improvements to performance and responsiveness on a wide variety of Android devices.
[44]
[45]
The Verge wrote that the development team had tested the app on devices not for sale in the United States, particularly low-end models like Samsung Galaxy Y, in an effort to improve the app for its userbase located outside the U.S. Engineering manager Philip McAllister told The Verge that "More than 60 percent of our users are outside the US, and Android covers roughly half of total Instagram users".
[46]
The second update, introduced in April 2017, added an offline mode, in which content previously loaded in the news feed is available without an Internet connection, and users can comment, like, save media, and unfollow users, all of which will take effect once the user goes back online. At the time of the announcement, it was reported that 80% of Instagram's 600 million users are located outside the U.S., and while the aforementioned functionality was live at announcement, Instagram also announced its intention to make more features available offline "in the following months", and that they were "exploring an iOS version".
[47]
[48]
[49]
Since the app's launch it had used the Foursquare API technology to provide named location tagging. In March 2014, Instagram started testing switching the technology to using Facebook Places.
[50]
[51]

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